Terms of Service
Last updated: September 2026
These Terms cover your use of the Tuck & Lantern website and any purchase from Platen, LLC, doing business as Tuck & Lantern ("we", "us"). By using the site or placing an order you agree to them.
Who can order
You must be 18 or older (or the age of majority in your state) to place an order. We currently ship only within the United States.
Products, prices and pictures
Prices are in US dollars and include no hidden fees; shipping and any sales tax are shown at checkout before you pay. We try hard to describe and photograph products accurately, but colors can look different on different screens and sherpa texture can vary slightly between production batches. We may correct pricing errors, limit quantities, or refuse or cancel an order (including after it is placed) with a full refund.
Our products are blankets and similar home textiles. They are not medical devices and we make no health claims about them.
Personalized items
When you order a personalized blanket you are asking us to make a one-of-a-kind item from content you provide. By uploading a photo or text you confirm that:
- you own it or have permission to use it, including permission from anyone pictured;
- it does not contain someone else's trademark, logo, character or copyrighted artwork (we cannot print licensed characters, sports team logos, brand marks or celebrity images, and our print partners will reject them);
- it is not hateful, harassing, sexually explicit or otherwise unlawful.
We may decline any design that breaks these rules and will refund you if we do. If someone claims that content you supplied infringes their rights, you agree to cover the reasonable costs and any liability we incur because of it. You keep ownership of your content; you give us a limited license to use it only to produce, ship and, if needed, remake your order. Personalized items are final sale except for misprints, damage or defects, as described in our Returns and Refund Policy. You will see this notice on the product page and at checkout before you pay.
Orders and payment
Your order is an offer to buy. We accept it when we send a shipping confirmation (for personalized items, when production begins). Payment is taken by Stripe at the time of order. By paying you confirm you are allowed to use that payment method.
Shipping and returns
Shipping is covered by our Shipping Policy. Returns and refunds are covered by our Returns and Refund Policy. Both are part of these Terms.
Promotions
Discount codes cannot be combined unless we say so, have no cash value and can be withdrawn at any time. Holiday order-by dates are set from our print partner's and carriers' stated times; if we cannot ship in time we tell you and offer a full refund (see the Shipping Policy).
Our content
Text, photos, logos and designs on the site belong to us or our licensors. Please do not copy them without asking. This does not apply to content you upload for a personalized item, which stays yours.
Acceptable use
Do not use the site for anything unlawful, try to interfere with it, scrape it, or attempt to access parts of it you are not meant to.
Warranties
Apart from what we promise in our Returns policy and what the law requires, products are provided "as is" and we disclaim implied warranties, including merchantability and fitness for a particular purpose, as far as the law allows. Some states do not allow this, so it may not apply to you.
Limitation of liability
As far as the law allows, our total liability for any claim connected to a purchase or to the site is limited to what you paid for the product in question. We are not liable for indirect, incidental or consequential damages.
Disputes
These Terms are governed by California law. Before filing any claim, please email hello@tuckandlantern.com so we can try to sort it out informally within 30 days; most problems are fixed with a replacement or refund. Anything not resolved that way goes to the state or federal courts in Sacramento County, California, or to small claims court where eligible.
Changes
We may update these Terms. Using the site after changes are posted means you accept them.
Contact
Platen, LLC, doing business as Tuck & Lantern
2765 Land Park Dr, Sacramento, CA 95818
hello@tuckandlantern.com